Terms of Service

Last updated: September 3, 2026

Welcome to Muse. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Terms

By using this website, you confirm that you are legally permitted to enter into these terms in your jurisdiction.

Muse reserves the right to refuse service, cancel orders, or limit quantities at our discretion where reasonably necessary.

2. Products and Availability

We make every effort to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, colors and product appearance may vary slightly depending on your device or screen settings.

Products are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.

3. Pricing

All prices displayed on the website are subject to change without notice.

Muse reserves the right to correct pricing, product, or promotional errors. If an order has been placed with an incorrect price due to an obvious error, we may contact you before processing the order or cancel the order and provide an appropriate refund.

Any applicable delivery charges, taxes, duties, or other fees will be communicated where applicable.

4. Orders

When you place an order with Muse, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to accept, reject, or cancel an order for reasons including product availability, pricing errors, suspected fraud, or incorrect customer information.

If we cancel an order after payment has been received, any eligible amount paid for the cancelled order will be refunded.

5. Customer Information

You agree to provide accurate, complete, and current information when placing an order.

You are responsible for ensuring that your shipping address, phone number, email address, and other order information are correct.

Muse is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Shipping and Delivery

Delivery times provided on our website are estimates and may vary due to factors outside our control, including courier delays, weather, public holidays, customs procedures, or other unforeseen circumstances.

Once an order has been handed over to the shipping provider, delivery is subject to the shipping provider's procedures and timelines.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

By placing an order with Muse, you acknowledge and agree to the terms of that policy.

8. Intellectual Property

All content on the Muse website, including but not limited to logos, brand names, photographs, graphics, product images, designs, text, and website content, is owned by or licensed to Muse unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or use our content without prior written permission.

9. Prohibited Uses

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

• Attempt to interfere with or disrupt the website

• Attempt to gain unauthorized access to our systems

• Use the website to commit fraud

• Copy or misuse our website content

• Submit false or misleading information

• Use our website in violation of applicable laws or regulations

10. Third-Party Services and Links

Our website may use third-party services, payment providers, shipping providers, applications, or links to external websites.

Muse is not responsible for the content, availability, security, or policies of third-party services or websites.

Your use of third-party services may be subject to their own terms and policies.

11. Limitation of Liability

To the extent permitted by applicable law, Muse will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit any rights or liability that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

Muse reserves the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after changes are posted means that you accept the updated Terms of Service.

13. Governing Law

These Terms of Service shall be interpreted and governed in accordance with the applicable laws and regulations of the jurisdiction in which Muse operates, unless otherwise required by applicable law.

14. Contact Us

If you have any questions about these Terms of Service, please contact us through the Contact Us section of our website.

Muse